Privacy Policy
Last updated: April 1, 2026
Introduction
GigaQR ("we", "our", or "us") operates the GigaQR platform for creating and managing QR codes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using GigaQR, you agree to the terms of this policy.
Information We Collect
We collect information you provide directly (account data, QR code content, preferences), usage data (scans, analytics, device and location information from scans), and technical data (IP address, browser type, cookies). Scan-level data helps power analytics features and is stored according to your plan.
How We Use Your Information
We use your information to provide and improve the service, process payments, send transactional emails (welcome, usage alerts, digests), respond to support requests, ensure security, and comply with legal obligations. We do not sell your personal data.
Data Sharing
We share data with service providers that help us operate: Clerk (authentication), Stripe (payments), Resend (email delivery), and our hosting provider. These parties process data on our behalf under agreements that protect your data. We may disclose information if required by law or to protect our rights.
Data Retention
We retain your account and QR code data while your account is active. Scan and analytics data is retained according to your plan. You may request deletion of your data by contacting us. Archived or deleted QR data may be purged after a reasonable period.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. You can manage account settings in the dashboard. For requests or questions, contact us at the email below. EU/EEA users may also have the right to lodge a complaint with a supervisory authority.
Cookies
We use cookies and similar technologies for session management, preferences, and analytics. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
Children
GigaQR is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us.
Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service. Your continued use after changes constitutes acceptance.
Contact
For privacy-related questions or requests, contact us at support@gigaqr.com or through the contact page.